As Bob Young says '[Medical Records] have been structurally unequal to the task of coping with modern medicine for at least 25 years. They are often unsafe and are a significant obstacle to improving the style, substance and location of care.
Nor are they secure and confidential. When we introduced electronic records with role-based access control it was the myriads clerical and support staff that raised most objections — because their view was now restricted to the limited parts of the record essential to their role.'
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